Posted: January 3, 2025, 10:36 pm.
Last updated: January 3, 2025, 10:36 pm.
guests, Trump International Hotel There were several complaints in Las Vegas this weekend after New Year’s Day explosion Outside the building.
He claimed that communications were poor and there was a lack of hotel staff to assist guests. Many people could not access their belongings or vehicles for hours after the blast in the Valet area on Wednesday morning.
Many visitors to Trump’s property chose to temporarily relocate to the nearby Resorts World Las Vegas. But some guests said they didn’t even know it was an option.
The explosion occurred after a Tesla Cybertruck detonated near the main entrance of the Trump Hotel lobby. Resident in the truck shot himself and were destroyed in fire and explosion. Seven others suffered minor injuries.
Multiple firefighters, Las Vegas Metropolitan Police Department (LVMPD) officers, and ambulances arrived at the hotel.
The functioning of the hotel was questioned
A few hours after the explosion, Dallas Aimer, a guest living in California, recalled how he was staying at number 56 of the hotel.The floor when the explosion occurred.
He and his family noticed that the elevators were not working and saw smoke outside. They walked up a flight of stairs to reach the lobby.
There was no communication of any kind with the hotel,” Aimer said. Las Vegas Review-Journal“There were no people EmptyIt was only after we came down that we were told that we couldn’t go back up.
He revealed that neither could they reach their car, which was parked in the valet area.
“We didn’t know when we could leave,” Aimer explained. “We didn’t know when we could come back.”
There was absolutely no communication,” Triana Signorelli, who was on the 56th floor of the hotel with family members, agreed in a statement to Las Vegas TV station KLAS. “We were left to fend for ourselves… We had a lot of stuff with us. Just trying to get down the stairs…nobody from the hotel… fifty-six stairs is a lot and we don’t know what’s going on.”
Janet Kwon initially tried to check into the hotel on Wednesday afternoon. She said that she and her husband faced many challenges and that the Trump Hotel staff did not provide the necessary assistance.
“Eventually we realized we had to find other housing,” Kwon said. review-journal“It was difficult to get rooms anywhere because everyone was trying to find a room.” Eventually the couple found a room at the Sahara Las Vegas.
We didn’t get any emails or texts,” Kwon said. review-journal Regarding the response to the Trump hotel, “Things happen, but just tell us what’s happening, and then (say) what you want us to do.”
Kwon was later able to check into the Trump Hotel on Thursday morning.
wedding ceremony in danger
A couple from Germany actually needed to get back to their room on Wednesday, where they left their luggage.
They were scheduled to be married at Bliss Chapel at 2:30 p.m.
We couldn’t get back to get our clothes for the wedding, and we don’t have passports or anything like that,” Ian Rashofer told KLAS.
But according to news reports, thankfully they were able to continue with the wedding ceremony.
Apparently most hotel guests were able to reach their rooms by Wednesday evening. Some guests, like the Quons or Signorelli, received refunds.
In a statement released Wednesday, which was posted on X, formerly known as Twitter, Trump International Hotels said in part, “The safety and well-being of our guests and employees remains our top priority. We express our gratitude to the Las Vegas Fire Department and local law enforcement for their quick response.
Following the explosion, LVMPD officers designated an outdoor location for guests leaving the Trump Hotel. RTC buses provided transportation.
business as usual
As of Thursday, operations at the Trump Hotel appeared to be largely normal.
The glass doors in the valet area were being cleaned, according to review-journalAdditionally, sprinklers in the valet area were being repaired.
Valet service was operational. There was a registration desk as well as a restaurant outside the lobby. A police cruiser vehicle was parked outside the building.
Trump Hotels did not immediately respond to KLAS’s criticism of guests.
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